A Pret Team Member (TM) works as part of a team in a Pret shop in the back of house, front of house and delivery. They follow the 4 core Pret behaviors as a Team Member in all aspects of their work: Passion, Team Working, Clear Communication and Great Execution. They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food. Key focuses for the role are team work, 6 key points of service, 6 key points of production, cleanliness and productivity.

Subsidized health, dental and vision plans for you and your family
Outstanding training and development opportunities
Flexible schedules and guaranteed hours
Lunch Meals

Key Responsibilities
Right Pret People: Team Work
· Maintain good relationships with all of the shop’s team.
· Take on jobs to balance workload across team.
· Work in any area FOH and BOH, as requested by your manager (Hot Food, Coffee, etc).
· Work together to ensure the FOH and BOH and delivery business is the best it can be.
· Have a good understanding of Pret standards in all areas of the business.
· To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas.

Amazing Service: 6 Key Points of Service
· Follow the 6 Key Points of Service.
· Serve customers efficiently, politely, and quickly in an engaging manner.
· Take the time to respond to customers’ needs delivering outstanding and amazing service.
· Complete F/O to Pret standards maintaining beautiful Langar’s, merchandising and seating areas.
· To bust queues through speed of service and calling to customers.
· To always wear a clean and immaculate uniform whilst on shift.
· Ensure products are presented in bags or on trays according to Pret standards.

Delicious Food & Drink: 6 Key Points of Production
· Create delicious food according to Pret standards in an efficient, safe environment.
· Follow the 6 Key Point of Production.
· Ensure stock is rotated and used according to standard.

Well Loved Shop: Cleanliness and Health & Safety
· Complete the WTP Pathway and pass the Pret Food Hygiene test.
· Adhere to all aspects of BOH health & safety and food safety in accordance with Pret standards.
· Inform the shop management team of any safety concerns immediately.
· Ensure that I follow Food Safety Standards; and for the Health and Safety standards to protect my team and customers.
· Complete all training, to enable self to understand the Pret standards and safety processes

Shop Profitability: Productivity
· To complete and pass all TM and TM Star trainings (e.g., Coffee, Hot Chef, Kitchen) in a timely manner.
· To adhere to financial standards on tills.

Additional Responsibilities:
· TM will from time to time be required to work in other shops as needed.
· TM is required to carry out any other reasonable duties as requested by the Manager on duty.

Job Types: Full-time, Part-time

Pay: $17.13 - $18.13 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Restaurant type:

• Bakery
• Café
• Coffee shop

Shift:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• No weekends
• Rotating weekends
• Weekends as needed
• Weekends only

Experience:

• Guest services: 1 year (Preferred)
• Barista experience: 1 year (Preferred)

Shift availability:

• Overnight Shift (Preferred)
• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person